The only issue that I have is when I am adding multiple expense or time entries, I occasionally end up with an open item that I am not sure is captured or not. Additionally, the available reports make it simple to see who is billing how much, which payments have been made in any specific period and help us with work and cash flow. It is user-friendly overall - not just for hourly billing - but for info, expenses and accounting for each client including adding the receipts for the client's review. We used another billing product which was specific to our business, but really inadequate for the practice. The more I dig in the more I realize how helpful this program is to analyze our overall productivity. This has been a real boon to the practice and I am very happy with this product. When I have had questions, it has been simple to do a quick chat or call to help me navigate my way.
Migrating to B4T has been a great move for our office. I'm never placed on hold by robo-operators as so often occurs with other companies (both professionally and personally). Something else that I love about B4T is their support desk phones are answered within 2 or 3 rings by actual human beings. She's assisted me on numerous occasions and I can't say enough about her. In particular, is fantastic and is such a pleasure to deal with. I haven't had a single instance where I worked with a rep who wasn't extremely courteous and immediately able fix a problem or provide guidance for whatever need I had. It provides all of our billings needs in a straight-forward, uncomplicated manner.
BILL4TIME USER REVIEWS SOFTWARE
PROSī4T is completely user friendly and has a neat, simple layout with no unnecessary noise to clutter your view like so many software products. I recommend it highly for anyone looking for a quality product that won't break the bank but will still provide all the support you can ask for. It's very reasonably priced and has an excellent customer service staff. Most issues can be resolved with a phone call to support.ī4T is a great billing software that satisfies all of our billing needs. I can't really think of anything that I dislike about the product. I especially like that when I have to call for support I actually reach a human who can help me. This product handles mass invoicing which allows me to invoice more often and also track receivables and payments. Therefore billing my clients became a more difficult and time-consuming process. As my company grew it became more difficult to manage the growing number of clients and track the time spent on each project.
My company has over 150 clients each of which has numerous projects. I feel that is so important to be able to reach an actual person who can help you. Even now that I've been using the software for a few years the support people are easy to reach and are just as helpful. Early on I needed a lot of help with the software and called the support staff who were very helpful and took the time to show me what I needed. Incidentally, I can change any project to a flat fee rate with ease. Tracking my client's projects is easy and I'm not missing any billable time. Now my bookkeeper can do batch invoices essentially with a touch of a button and the printer spits out 30 to 50 invoices each time we do billing. Creating invoices became an all-day project. When my business started up I was tracking time with a spreadsheet. We've used Bill4Time for our billing needs for over 5 years, and many of our attorneys used it before we formed our firm. Another popular billing program we looked at tried to charge us about 5 times the cost of our average user, merely because one report regarding collections was critical to our internal compensation model. We also use the trust accounting functionality which helps us keep on top of retainers. Invoicing is easy as well and so is receiving payments. There are also easy reports to provide for accountability of time keepers. Reports are easy to run and provide the information we need to keep a pulse on our firm's billings, collections, and associated compensation models. The program is clean, simple, and available anywhere through the web and various applications for mobile devices. I'd love more practice management functionality-but I don't see that as the main purpose/use of this program. I find no "cons" when comparing to other billing programs I've looked at. Its a billing program and is extremely effective at billing.
0 kommentar(er)
